Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this website agree that access to and the use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Canada and other copyright laws, and is the property of the Wild Orange spa. The collective work includes works that are licensed to the Wild Orange spa. Copyright 2013. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with the Wild Orange spa.

You may not display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by the Wild Orange spa. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All content of the products are protected by the Copyright Laws of Canada. All offenses are punished under the Department of Justice on summary conviction, to a fine not exceeding twenty-five thousand dollars or to imprisonment for a term not exceeding six months or to both, or on conviction on indictment, to a fine not exceeding one million dollars or to imprisonment for a term not exceeding five years or to both (source Department of Justice Canada).

Limitation of Liability

The Wild Orange spa shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if The Wild Orange spa has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that The Wild Orange spa product is mistakenly listed at an incorrect price, The Wild Orange spa reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. The Wild Orange spa reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, The Wild Orange spa shall issue a credit to your credit card account in the amount of the incorrect price.

Term and Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by The Wild Orange spa without notice at any time, for any reason. The provisions relating to Copyrights, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

The Wild Orange spa may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to The Wild Orange spa

Miscellaneous

Your use of this site shall be governed in all respects by the laws of Canada, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of The Wild Orange spa products) shall be in Federal Court of Canada. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of The Wild Orange spa products) must be commenced within one (1) year after the claim or cause of action arises. The Wild Orange spa failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. The Wild Orange spa may assign its rights and duties under this Agreement to any party at any time without notice to you.

SITE CONTENT

While The Wild Orange spa uses reasonable efforts to include accurate and up-to-date information on the Site, The Wild Orange spa makes no warranties or representations as to its accuracy. The Wild Orange spa assumes no liability or responsibility for any errors or omissions in the content on the Site. Your use and browsing of the Site is at your risk. Neither The Wild Orange spa, nor any other party involved in creating, producing, or delivering the Site is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the Site. Without limiting the foregoing, everything on the Site is provided to you ‘as is’ and without warranty of any kind. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. The Wild Orange spa also assumes no responsibility, and shall not be liable for any damage to your computer equipment or other property, or for any loss or corruption of data on account of your access to, use of, or browsing in the Site, or your downloading of any materials including data, text, images, video, or audio from the Site. The Wild Orange spa has not reviewed all of the sites linked to the Site and is not responsible for the contents of any off-site pages or any other sites linked to the Site. Your linking to any other off-site pages or other sites is at your own risk.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including The Wild Orange spa or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. The Wild Orange spa may at any time revise these Terms and Conditions by updating this posting without notice to you. Each time you visit this Site, you are bound by these Terms and Conditions as they exist on the date of your visit. You are bound by any such revisions and should therefore periodically visit this page to review the then-current Terms and Conditions to which you are bound.

Indemnification

You agree to indemnify, defend, and hold harmless The Wild Orange spa, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
All funds are taken in CND. Payment Methods: VISA or MasterCard. We do not offer any refunds or transfers.

THIRD PARTY LINKS

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

SHIPPING POLICY

Standard shipping is our default shipping method. We never send product or gift cards through Canada Post. We will use only Purolator Courier to ship your package. We will make this determination based on speed and cost effectiveness. Shipping charges vary depending on recipient location, and are subject to change at any time without notice.

CHANGES TO POLICY

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on April 8, 2013.

QUESTIONS AND FEEDBACK

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

ONLINE POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.

TERMS AND CONDITIONS

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website. Your consent by using our site, you consent to our privacy policy.

FUNDS

All funds taken in CND (Canadian Dollar)

REFUND POLICY

All gift card purchases and shipping charges are non-refundable. We do not allow the third party sale of our gift cards. Any gift card being sold by any person or business that is not the Wild Orange spa will be void.

You agree to indemnify, defend, and hold harmless the Wild Orange spa, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
All funds are taken in CND. Payment Methods: VISA and MasterCard. We do not offer any refunds or transfers.

CONTACT US

If you should have any questions or concerns regarding our Privacy Policy, Terms and Conditions, Return Policy or any other site content, please don’t hesitate to contact us at info@thewildorangespa.com

PURCHASE POLICY

At the Wild Orange spa, we always validate our gift cards for the original purchase price. Our gift cards never expire, but prices are subject to change. Gift cards are always accepted at face value. Gift cards are non-refundable and have no cash value. Gift cards may be used towards any treatment, service, gratuity or product at the Wild Orange spa. Lost or stolen gift cards will not be replaced, they should be treated as cash.

SHIPPING POLICY

At the Wild Orange spa, we never ship gift cards or products through Canada Post. To better serve our customers, we use Purolator Courier. Shipping charges vary based on recipient location, and are subject to change without notice. All orders are shipping within 2 business days.

International Orders: We do ship internationally, but cannot guarantee the delivery date due to US Customs.

PRIVACY POLICY

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, visit the Wild Orange spa, or participate in another site feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

We also collect information about gift recipients so that we can fulfill the gift purchase. A recipients name, mailing address and phone number are required for delivery. We do not ship to P.O. Boxes.

Like many websites, we use cookies to enhance your experience and gather information about visitors and visits to our websites. Please refer to the do we use cookies section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To allow us to better service you in responding to your customer service requests. To quickly process your transactions.

To administer a contest, promotion, survey or other site feature.

If you have opted-in to receive our e-mail newsletter we may send you periodic e-mails.

If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below.

If you are only visiting the site and have not opted-in to receive e-mail newsletters, you will not receive these e-mails.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. It does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, you can find a unsubscribe link at the bottom of each email. Please note that due to email production schedules you may receive any emails already in production. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.